BEATRICE

We offer refunds in the form of store credit on items returned within 5 days of receipt of purchase. A 10% restocking fee will be applied. The product should be professionally packaged by FedEx or UPS and should be in the original, unused condition upon arrival. We do not offer refunds on custom orders or sale items. However, if you do not love your item we will do our best to make it right. Send us an email at thelockecollective@gmail.com.

Our online photos depict tho most accurate colors as possible. Actual product colors could vary from photos due to differences in the image on the computer screen. We are not responsible for the variance between the computer screen and the actual product. Feel free to email us to request additional photos or video of the product prior to purchase.

If a rug is in stock, it will be shipped within 3-5 days. If a rug is customized, it will arrive in 10-14 weeks.